CREATING TRUST WITH CLIENTS
As a coach, I build rapport with my clients using simple yet powerful tools such as paraphrasing. It allows me to clarify my understanding of information while offering my clients greater awareness of their thoughts and actions.

BEYOND HEARING
Coaching goes way beyond just hearing what clients are saying. It goes deeper, for the tone of voice, body language, and expressions. Viewing the world through the client’s perspective, to understand the meaning of what they say in the context of their values and goals. Active listening is an incredibly important step towards successful Coaching.

POWERFUL QUESTIONING
Using open-ended questions to evoke discovery, insight, commitment, and action that moves clients forward. Open-ended questioning is a simple concept that shifts the conversations from plain and boring to expansive and thought-provoking. Coaching is ONLY about moving forward, not getting stuck in the past.

TIME TO SET A GOAL
Coaching opens the door to an extremely powerful kind of goal setting.
Using S.M.A.R.T.E.R approach
"specific, measurable, achievable, realistic, timely, emotional and relevant"
Goal setting ensures total understanding and accountability.
A coach, becomes outcome orientated, always evaluating if the client
is on track and taking action to reach their goal.

CREATING POSITIVE ACTIONS
Coaching explores specific concerns and opportunities that are centered on the client’s agreed goals. Helping clients prioritize issues and guide them through difficult decisions. Coaching does NOT mean giving advice. Real coaches empower their clients to identify positive action on their own. Creating positive actions opens a whole new dimension for long-term success.

ACCOUNTABILITY AND ASSURANCE
Changing attitudes and behavior to reach an agreed goal is significantly easier whenever accountability is present. Precise time management tools promote a client’s self-discipline and hold them accountable for the results and actions. Coaching instills long-term positive change.

ICF Certification
Coaches never stop learning. It’s a commitment made to ourselves and our clients. That being said, we need an acknowledgment that we have reached a level of skills and professionalism. That level is ICF Certification and its guidelines and standards, At LADYBUG we go beyond and exceed the International Coaches Federation.